Will it work on an older phone, or one that cannot update?+
Very likely, yes. The game is not an app, so there is nothing to download and no app store involved. It is an ordinary web page that opens in the browser already on the phone, and it does not need the latest iOS or Android update or a new handset. That makes it a good gift for anyone who cannot upgrade their phone. It has been built to run on phones from several years back, but we cannot test every model, so a very old phone with an out-of-date browser may struggle. You can check by opening the free demo on that phone before you buy.
Do they need to download anything?+
No. There is no app to install and nothing to sign up for. The game opens from a link in the browser already on a phone, tablet or computer, so it works on almost any modern device. Trio and Arcade also include a single file for each game that you can keep, which works without internet.
Is the game hosted, or can I download it?+
Both. Every game is hosted for you, so it opens from your link and there is nothing to install or look after. If you buy a Trio or Arcade pack you can also choose to download a copy of each game from your order page. It is a single file that you can keep and play offline. A Solo game is hosted only.
How long does it take?+
Straight away. Build it, pay, and your game link appears as soon as the payment goes through.
What if I want something changed?+
Change anything in the builder before you pay, and play a preview of level 1 to check it. Once you have paid the game is built as ordered, so look it over first. If something is not right, get in touch and we will sort it out.
Is it multiplayer?+
Each game is built for one player and one hero, the person you are giving it to, so it is not multiplayer. It is made for playing on their own: on a long commute, on the toilet, in a boring meeting, on a bad date, or any time they need a retro game fix. If more than one person wants a go, they can take turns, or open the link on their own phones, since it works on up to 5 devices.
Can the phone controls be changed?+
Yes, in the three games where you move in every direction: Maze Runner, Space Shooter and Crypt Bomber. They start with a large d-pad at the bottom of the screen, and you can switch to a floating joystick if you would rather. Tap the three dots at the top right of the game to choose Controls. The game remembers your choice on that phone. The other games use simple buttons, so there is nothing to switch.
Can I share the link with friends?+
You can send it to the person it is for, and they can open it on up to 5 different phones, tablets or computers, so family can join in. A new phone or cleared browser data counts as a new device. If you run out, use the contact form with your order number and we will help. To give the game to more people, order another pack.
The link says it has reached its limit. What can I do?+
Each link opens on up to 5 different phones, tablets or computers. If you changed phone or cleared your browser, you can free it up yourself. Use the
reset page with the order number from your confirmation email (it starts with RF-) and the email address we sent it to. It takes less than a minute, and you can do it up to 3 times for each order. If it still does not work, use the contact form.
Can I get a refund?+
Each game is made to order and is ready within moments of payment, so you cannot cancel for a change of mind once it is ready. You tick a box to confirm that before you pay. If the game is faulty or not as described, we will fix it or refund you. Use the contact form and we will sort it out.
Do the games have bosses?+
Most of them do. The platformer, Maze Runner, Coin Chase, Brick Bash, Block Line and Space Shooter all end every level with a boss, and no two bosses are alike: each has its own name, look and way of fighting, and the last level has the toughest. Ghoul Patrol has bosses of its own, and the free Angry Chef bonus game finishes each round with a different head chef. Bomber and Road Rush are the two without a boss fight.
Can you make it look like a game I already know?+
No. Every character, maze and tune is original, so we cannot copy characters, logos or levels from existing games. What we can do is match the style of play, and put your own theme on it.
Can I send a photo and get a pixel-art likeness?+
Not from a photo, but you build the hero yourself, so it looks like them. Every game includes a pixel character builder: face, eyes, hair and colour, beard, glasses, hat, outfit and more. Your hero appears in the game you give them.